2、ill certainly make it.
B. PH make sure you get one.
C ju?t do whnt you like.
3. — Terribly sorry to interrupt# but may I use your dictionary?
—3fcs?
A. nf course.
B. it doesnF t matter.
C. no hurry.
4. — I think I have made a great mistake.
A> I don*! think so. You really made an error.
B
3、. 1 don'l think so. Itfs really terrible>
C. I donft think so- It's not yaur Fault. % —,
一 I'd like to have thi? film developed.
A. Whatsit?
R Moy I help you?
C. Wluit do you want?
二、詞匯與結構（共計30分，每小85 2分）
6—2。題：閱讀下面的句子，從A、B、C三個選項中選出一個能填入空白處的正確選項■并將答 案序號寫在答I?紙上。
6. there is smeke. there is fir
4、e.
A. If B. When
Q Where
7. The Humnn Rvwurcc Madak1^ Dcpwrirnmi h< Hon血 2 rwe ”0 血 mMriKiions* employ the be?t poswble workers.
A. how to B? m wlwt 旭
；;C on haw io
& Crrntiviiy. esptciAlly which t?kc5 plncc ncroMN clrpartmentrtl boumlrtrir*? is
likely to suffer huRcly 相 tenrn synergy dips
5、rhoBc
A. thnt
9. On hrnrmg the nrws of thr nnijor rxnrn 咔zn，the girl burnt Into Mtus.
A. her hnvmR failed 此 *he fuHud
C. her being hiled
10. It im through rnthuMfl^m and quiet intrnnity wr tninnfonn crcAlivity nnd vision nitn the tcchnok>Kicju
A. fhai
Q which
I L I would recommend ihnt
6、 you on following through with projeetn.
A. worked H work (L would work
12- the innxiruncr of Knidish. wr should pul more effort Into it mul try !u learn it well
A, Gave !!? Giving
C Given
13. lie will writr to me uh noon ” he — home.
A. will hove returned B< rciurna
C will return
ltr Undii
7、 walked at fhc hend. 一 by her collcnuuo.
A. followed B. following
C 10 follow
I5. we cun"t compete in Irnn、<>( nixr> I do believe we hold nn ndvnninHc in trrmn of dedication to cuMlumrr wervicc#
A. Therefore B. But
(\ Although
A> come
I6? Wr1 ve naked thr designers we used before to up wiih
8、some dcsigna for u~
B. hurry
C net
17? An nKrccnicnt wan rrnchcd nn the of niutuul rcjtpcci And mutual interest.
4 basic 氏 bnite
C\ basin
18. All the xuestR are seated In thr front row<
A. di”inxui%hm* rxtinRui^hing
(\ distinguished
I % Plrnnr 心k the Molicilor who! hi， would be lo take the
9、 chmc to caurL
A. fare & fee
(：. Mihry
20. You canft to Mil back —even though it might be tempting.
A> afford R stund
C. willing
三■?!讀理JWJBH分)
2I-25K：WJ讀短文，從A、B,C三個選項中選出一個正?*答案.并將答案序號寫在答題紙上.
If I hr re* 5 onr word that captures the essence of what is occurring in the world today ? itf? "cKa
10、nga " Downsiixinge reorganizing, and cutting costs< nre now the norm for survivaL No industry iai c?/mpt? Even the most conservative institutions art? undergoing ftignificanr change just to survive.
Change management hns nlwnys bern an issue of debate amonKst ncholarst haw can employers create suit
11、able conditions (or a successful chnnge process? And what enn crnployces do to get through it?
Tips for dealing with change in the workplace.
? Moke yourself aware that change happenst il happens in personal life, it happens in your professional life. You cannot live in the pant ? so denying that
12、change could occur only makes things more complicated for you-
? Stny alert in the workplace^ know what is happening around yoix When you come clues that hint change is on the way. acknowledge them!
? Mninhitn open communicntian chnnnrls! Don't by bock nnd expect things to pajis you by smoothly. Y
13、ou nred tn gel acquainted with the occurrinn chnngeji. Scrk more drinlh from your manngement and peern to form an accurate understanding of the mW Be irnnspnrent and honesi iibout your fearst dcnling with the unknown is often relented and dauntinR. Make the picture ■卜 clear os you cam
? Asaess your
14、self t Chnnge is n time when one a confidence about one 1 s skills and cnpabilities gets ?hoky> Rccognuc your MtrrngthM and where you could bring them into pUy^ At thr same timr> my ftware o( your developmental aren^ nnd work on improving lhone.
? Don't be atifft h will mnke thn change process much
15、 harder \i you nre ngid. Hr flexible enough to look At the different angles o( the clwnge and see where you could apply your ^existing*1 skills and knowlzd*. and whut news nkill? you need to ncquire
? Stay optimistici Keep a positive Attitude and don't le! yourself drown in unccnAiniy< Involvr your
16、self in thr new processi locate yourself properly in the new scenario. Adjust!
HYou cun 11 好1 to thr top of Everest by jumping up the mountain. You get ta the mountaintop by taking tncremental steps. Step by slept you net to the romIh? says Kobin ShnrmAt one uf the world'、most -sought— filter leade
17、rship nnd personal success experts.
2L Enterprises carry out downsizing. rror?nni?ing nnd cutting costb in order tn
A. cut down on the number o( workers
renhufflc the orgnnixurion
G survive
22. HNo industry in cxempiw mcnnii?
A. Na induHtry is on exetpnan
B. No industry ia an example
(\ Not
18、 every industry cun he exempted
23. The fallowing question* are often discussed among Rcholnr!? EXCEPT 一 ?
A. Kuw can boMwrs create favorable condition!! for chnngr
H. How enn productivity hr incrrnncd
C. Whnt c?n worker* do tu Ret through chflngc
24. I low many Miggc^tionA cJoca the nuthoi put
19、 forward?
A. 4
a 5
Q 6
25. Erorn the passage? we know that Robin Shnnnn i..
A. ?n expert on lcndrn?hip? and pcrMoiwI succrtiR
H? a Rrml lender
C. Morricone who likm to piny thr game o( Hide and Seek
26-30 短文內容判斷餡出的tfl句是否正01 ,正《?的鄴'T?.Wiat的敏卞”,并將答案
耳在8H?±.
When Jack Welch, the Chnirmnn 4nd
20、CEO nt General Electric (GE) retired in 2001 ? he muld look buck nt n vrry >ucces^ful cartrr> He brcunie (T：() in 1981 nt thr of 15. Al that lime, CiE hnd n very complrx orghnizutionMl struclurr with cunnickrnbly bureaucratic rnlcs>
<)nr i)t h)、channes wun tn initiM
21、 with the guideline I hut cHth ol l hr should br number 1 or 2 in their rc*pcctivr mg U this was not
the cahc. rnnntt?cr?H had thr options o( fixing the problem? !?cllinR their pftrticubir bu^mcMt or closing it> 1n an effort to strcAmhne the orgnnuation. Welch removed the Mrrtor level und chminntc<
22、l thou^nndn of ^nlaried And hourly employer pnnilion^
1 he restructuring wan followed hy chnriKing the orKnmxntinnAl culture and the mnnA^crinl Myles af GE's nuinngrrs. < hie such program wnR thr Work Out( IfT Mill 力).GnMipji of tnuriJiKct^ werr nnttrrnblnl 10 shnre I heir view* openly in three ilu
23、y srHsioiu* At the brnmninK of the meenng^t rhe *upmor prcmcnicd the chAllengrR for his or her urgAmuitionAl unn. Then rhe superior h/id to leave? rrcpirsting the ^roupA 1a find Anlutionti tu the problems* Facilittitor* (會議 上計人〉helped these dincu^inns. On the Inst dhy# the superior wnu presented wit
24、h propoj?ed ?iolurionM< He or ?hc then had threw choiccn] to Accept the ptapohuL not to Accept n ? ur to collect niorr infortnntiQtk This pracesn put grcjit prrAMitr on thr iitipcrior to make drciHiorih<
Another progrnm to improve cffrctivencsji and efficiency was Best Prncticcs. Thr aim whs to Ir
25、nrn from other companies how they obtained customer satisfaction? how thry rrlntrd to their suppliers，and in what ways they developed new products This helped the GE people to focus on the processes in their oprrwtion^ thnt would improve the company' s perfonnnnce>
Jack Welch was personally involve
26、d in developing managers at GEf > training center in Crotonvillca Lenders> Welch suggested> orc nut only those who achieve results but also those who share the values of the company.
26. J nek Welch retired at the age of 65<
27. Jack Welch insisted that each of the businesses should be at least nu
27、mber 3 in their respective area.
28. II the business could not meet Welches change requirements? its mflnagvr had 3 choices-
29. The restructuring went before changing the orgnniitational culture and the mnnageriAl styles of GE、managers.
30. The Work Out lasted a week.
四■寫作(共20分)
31. 根據(jù)要求寫作文.
28、Write Ht least 100 words /ibout an event cnu5cd by different unekrstandinRs of thr workplace culture. You may need to include the 5W? and 1H elements^ ( /who/when/ where why/ what and how).
試題答案及評分標準
（僅供參考）
2分）
1-518：選擇正確的語句完成下列對話■并將答案序號寫在答u紙上。
L C 2. B 3, A 4. C 5? B
二、切匯與結構（共計30分，每小Jg 2分）
6
29、-20a：?J?A、B、C三個選頊中選出一個能境入空白處的正孀選項，并將答 案序號與在答題嫌上?
6. C
7. C
8. A
9. A
\Q. A
IL B
12. C
13. B
14. A
15. C
16. A
17. C
18> C
19. B
20- A
三, 閱讀理解（共計40BH分）
21—25 18：閱依短文,從三個選頊中選出一個正礪答案.并將答案序號寫在答題紙上。
21，C 22. A 23. B 24. C 25. A
26 -30a：it-T”,傍誤的寫“F”,井將答案 寫在答JB紙上.
26. T 27. F 2B. T 29
30、. T 30. F
四, 寫作(共20分)
3L根IW費求寫作文.
Write ni 100 words obout nn event tnuBcd hy different undrrntundinKn uf thr workplace culture. You may nerd to include the 5Ws nnd 1II eletnentft. ( /who/whrn/ whrrr why/ whnt nnd hnw>,
(!)評分原卿
① 本越急分為206個檔次恰分.
② 評分時，先根帶丈《?的內容和培百初步確定共所屬尚次.然后以修擋次的要求某街 &.琦定或閱整檔次
31、,址后飴分.
(3)評分時分注成的主要內尊為：內容要點，句型變化3JL運用和沼法靖構的準確性，語意 的if貿性、邏輯性以及應用文的格式要求.
④評分時,如辨卻桐謖牧多??將分敷降低一個檔次.
(2)備檔次的嬉分他囤和要求
16-20 分
?兜僉兜成了田地幌定的任務8
?MA所有內齊骸點,
?訥法姑梅.何財和削匯有壁化,
?訥成站構和用訶痛確1
?偕愈遂？(.邏供件伽?
?成川文V作借式艦IS.
H 15分
?較井地完成了域姻說定的任務，
?MA所有內存要點$
?句型<0詞匯有變化J
?訥法結構■側忙曜本況*,些許偷誤1要足因為點試較虹卻沿法站 構成W匯所玫，
?
32、灑食禁率旌員,有一定的邏掘性8
?應川文X作格式較為規(guī)也.
6 10分
??■■成r試■了注的任91
? M*所有內容要點.
?訛法站構和詞『運用"血的■力詭堵足任％的■本要求，
?W-1W法靖構成同，1山伽的值不影響理解8
? ?注頂性及謖貌性萬面存在-定何*h
?應川文國作格式基本觀植.
3- 5分
?嫌盡力但不足以完成試的規(guī)定的任
?僅???分主要內容,成耳了一些無關內容8
?酒正估構和飼匯場用能力很料，
?有許步in tk站構或m .1力血的福誤,影響r對*什內容的押Mi
?誦嫌不旌BLil耕性方W網(wǎng)賊粒大8
.辰用?" 不.
1 ? U ?> ■— ? a a
1—2分
?未完成試題規(guī)定的任務$
?句于不完整或無法理解】
?語住結構或伺匯方面辯誤連福,影響對寫作內容的理解，語言運川能
力差，
?諾意不清?毫無
?應用文寫作格式不規(guī)范.
。分
?未答題?或雖作答但讓人不知所云.
國家開放大學電大本科《管理英語4》2021期末試題
