1、投訴申訴,晨讀背誦,相關(guān)短語(yǔ),1. make reservations for預(yù)訂 2. a professional tour guide一個(gè)專(zhuān)業(yè)的導(dǎo)游 3. famous attractions著名景點(diǎn) 4. places of interest風(fēng)景名勝 5. share a room共住一個(gè)房間,6. a five-star hotel 一間五星級(jí)賓館 7.without patience沒(méi)有耐心 8.get punishment受到懲罰 9.go wrong出毛病 10. return my money to me退還我錢(qián),11. apply for申請(qǐng) 12. worse still更糟糕的是 13. a full refund全額退款 14. for the above reasons基于上述理由 15. travel agency旅行社,16. pay for the postage付郵資 17. make mis。