Week2中山大學(xué)商務(wù)溝通.ppt
《Week2中山大學(xué)商務(wù)溝通.ppt》由會(huì)員分享,可在線閱讀,更多相關(guān)《Week2中山大學(xué)商務(wù)溝通.ppt(10頁(yè)珍藏版)》請(qǐng)?jiān)谘b配圖網(wǎng)上搜索。
Week2 QuestionsabouttheText P28 34 1 Whatarethefivelevelsofmanagerialcommunication 2 HowdoyouunderstandthelasttwolinesonP29tothefirsttwoparagraphsonP30 3 Giveanexampletoshowwhatiscommunicationclimate 4 Whatdothefiveparagraphsaboutculturalcontexttellus Readthefirstparagraphofthispartagainandgiveexamplestoshowhowyouunderstandit 5 Whatispurpose goalofthecommunication 一 溝通主體分析的基本問(wèn)題Self cognition自我認(rèn)知WhoamI PromotingCredibilitySelf position自我定位WhereamI Makeyourpositionclear Makeyourcapabilityclear Makeyourqualityclear Makeyourvalueclear Communicatorstrategy 1 Communicator scredibility溝通者的可信度Initialcredibility 初始可信度 Youraudience sperceptionofyoubeforeyouevenbegintocommunicateAcquiredcredibility 后天可信度 Youraudience sperceptionofyouafterthecommunicationhastakenplace Howtopromoteyourcredibility rank 身份地位 goodwill 良好意愿 expertise 專業(yè)知識(shí) image 外表形象 sharedvalues 共同價(jià)值 Self cognition 如何提高自己 Example1Higher statuspeopletendtobemoreinfluentialthanlower statuspeople Thisphenomenonmaybeseeninaclassicstudyofdecisionmakinginthree manbomercrews Afterthecrewshaddifficultysolvingaproblem theexperimenterplantedcluestothesolutionwitheitheralow stausgroupmember thetailgunner orahigh statusgroupmember thepilot Itwasfoundthatthesolutionsofferedbythepilotswerefarmorelikelytobeadoptedthanthesamesolutionspresentedbythetailgunners Apparently thegreaterstatusaccordedthepilots becausetheytendedtobemoreexperiencedandheldhighermilitaryranks wasresponsibleforthegreaterinfluencetheywielded Example2在中國(guó)社會(huì) 遇到爭(zhēng)執(zhí)的時(shí)候 經(jīng)常會(huì)請(qǐng)幾位德高望重的人出面調(diào)停 為什么 homework 1 通過(guò)閱讀找一個(gè)他人如何提高自己的例子- 1.請(qǐng)仔細(xì)閱讀文檔,確保文檔完整性,對(duì)于不預(yù)覽、不比對(duì)內(nèi)容而直接下載帶來(lái)的問(wèn)題本站不予受理。
- 2.下載的文檔,不會(huì)出現(xiàn)我們的網(wǎng)址水印。
- 3、該文檔所得收入(下載+內(nèi)容+預(yù)覽)歸上傳者、原創(chuàng)作者;如果您是本文檔原作者,請(qǐng)點(diǎn)此認(rèn)領(lǐng)!既往收益都?xì)w您。
下載文檔到電腦,查找使用更方便
9.9 積分
下載 |
- 配套講稿:
如PPT文件的首頁(yè)顯示word圖標(biāo),表示該P(yáng)PT已包含配套word講稿。雙擊word圖標(biāo)可打開(kāi)word文檔。
- 特殊限制:
部分文檔作品中含有的國(guó)旗、國(guó)徽等圖片,僅作為作品整體效果示例展示,禁止商用。設(shè)計(jì)者僅對(duì)作品中獨(dú)創(chuàng)性部分享有著作權(quán)。
- 關(guān) 鍵 詞:
- Week2 中山大學(xué) 商務(wù) 溝通
鏈接地址:http://www.3dchina-expo.com/p-6314961.html